We believe in making self storage personal. In a world that’s becoming increasingly automated, The Space Program takes a different route. We firmly believe in the value of human touch in our operations. This commitment sets us apart in a sector that’s increasingly moving towards unmanned facilities.
Our storage facilities across the South West of England and South Wales are manned by our dedicated Mission Controllers from Monday to Friday, 8:30 am to 5:30 pm. Unlike the trend towards automation seen in various sectors, such as supermarkets with self-service checkouts, we prioritise personal interactions at our sites. Our team is on hand not just to manage operations but to provide a listening ear, assist with your needs, and offer that invaluable human help whenever you need it. This personal approach is a key reason we’ve been recognised with customer service awards.
By ensuring our sites are staffed with real people, we offer more than just storage space; we provide a customer service experience that’s rooted in genuine interactions and support. We believe that this emphasis on personal service not only distinguishes us in the self-storage industry but also strengthens our commitment to customer satisfaction.
We’ve chosen this path because we understand the importance of having someone available to address your concerns, assist with your storage needs, and make your experience as smooth and pleasant as possible. It’s about creating a welcoming environment where you feel valued and supported, making our service about more than just storage—it’s about building relationships. We also always have the kettle on – so, pop in for a brew!